Our products
Time for optimal lighting
No more harsh lighting and dull atmosphere – your home deserves an upgrade with our modern lights.
Without LUNORI design
With LUNORI design
About Us
The concept for LUNORI wasn’t based on a business model — it originated from an experience.
COPENHAGEN — it was a hushed morning in Copenhagen. A soft, slanting light pooling on wood floors. Silence. There was almost nothing in the room, only a light and some air and peace. It was then that it all made sense to me: It is light that brings a space to life. Not furniture. Not objects.
Light that breathes.
We started from scratch to bring the lighting brand you truly deserve into this world. We looked for lighting of this light — quiet, calm, intentional — when we arrived home.
But what we discovered was either overpriced or joyless. So we made our own.
We wanted to bring light that truly soothes.
LUNORI came to life out of the love for slow living, Nordic design and Japanese minimalism.
We want pieces that don’t shout for attention — they absorb it. The lighting which becomes a silence.
"The purchase of this light was really worth it. It’s a perfect match for the seating area and fits in well with the overall look. As an electrician, I took a closer look at the cable. It’s worth highlighting that a pull wire is integrated into it, which helps distribute the weight of the light effectively. Everything was truly thought through in the design."
"Beautiful designer lamp. Quality and workmanship are flawless. Very good support. I had a question about the app control, and it was successfully answered and resolved by email within 1 hour."
"We love our new, beautifully simple and elegant lamp! Installation went smoothly."
"The purchase of this light was really worth it. It’s a perfect match for the seating area and fits in well with the overall look. As an electrician, I took a closer look at the cable. It’s worth highlighting that a pull wire is integrated into it, which helps distribute the weight of the light effectively. Everything was truly thought through in the design."
"Beautiful designer lamp. Quality and workmanship are flawless. Very good support. I had a question about the app control, and it was successfully answered and resolved by email within 1 hour."
"We love our new, beautifully simple and elegant lamp! Installation went smoothly."
Frequently Asked Questions
How long will it take to receive my order?
Here are our estimated delivery times:
- Handling time: 1–2 business days
- Transit time: 5–7 business days
- Estimated delivery time: 6–9 business days
For more details, please refer to our Shipping Policy.
Do you offer free delivery?
Yes, we offer free delivery on all orders within the United Kingdom. For more information, please check our Shipping Policy.
What payment methods do you accept?
We accept the following payment methods:
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- MasterCard
- Shop Pay
- Visa
- Venmo
- PayPal
For more details, please refer to our Billing Terms and Conditions.
When will I get my refund after returning a product?
Once we receive and inspect your returned item, your refund will be processed. Refunds typically appear on your
original payment method within 7 business days, depending on your bank or payment provider. See our Refund Policy for more details.
Do you offer any warranties or guarantees on your products?
Yes, we provide a 30-day warranty on all purchases. For more information, please refer to our Return Policy.
I haven’t received an order confirmation – has my order gone through?
Our order confirmations are sent automatically. If you haven’t received an email, please first check the spam folder of your email account.
If there’s no confirmation there either, make sure that you completed the order correctly.
If a payment was made but you still haven’t received an order confirmation, it’s possible that a wrong email address was entered during checkout. In that case, please contact us with your name and address so we can check the order.
How can I contact customer support?
You can reach our customer support team through the Contact Us page or by emailing us at support@lunori-design.com.
Do you ship internationally?
No, we currently ship exclusively within the United Kingdom.
Do you have a physical store location I can visit?
We are an online-only store, which allows us to offer the best prices and a wide selection of products.
Can I place a bulk order for my business or organization?
Yes, we accept bulk orders. Please contact our customer support team for details.
What is the process for exchanging a product?
For detailed information about product exchanges, please refer to our Return Policy.
How can I track my order?
You can track your order through the Track Order page on our website.
Why is my delivery delayed?
95% of our parcels are delivered within the delivery time stated for your order. If there are still delays, they may be due to factors outside of our control, such as issues with the shipping provider, delays in production, or other unforeseen circumstances.
My lamp is defective – what should I do?
If you receive a defective item, we’ll replace it at no cost. Please contact us and return the item within 30 days.
For more information, see our Return Policy.
How does the return of items work?
We have a simple and hassle-free return process. For complete details, please visit our Return Policy page.
I received the wrong light – what now?
If we accidentally sent the wrong item, please fill out this [form] within 14 days of delivery and specify that you received the wrong product.
We will then immediately arrange for the correct item to be delivered.
Can I cancel my order after it’s placed?
Yes, we offer a 24-hour cancellation window. To cancel your order within this timeframe, please contact us.