Privacy policy

Effective Date: 16 December 2025

At LUNORI, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website.

Information We Collect

  • Your name, email address
  • Shipping and billing addresses
  • Order details (products purchased, payment method)
  • Browser type, device type, IP address, cookies, and other technical/usage data

How We Use Your Information

  • Process and fulfill your orders
  • Communicate with you about your purchase or inquiry
  • Provide customer service
  • Improve our website and services
  • Send marketing communications (only if you opt in)
  • Comply with legal obligations

Sharing Your Information

We never sell your personal data. We may share it with trusted third parties only for these purposes:

  • Payment processing (e.g., Shopify Payments, PayPal)
  • Order fulfillment and shipping (e.g., Royal Mail, UPS)
  • Analytics and website performance tools (e.g., Google Analytics)

Cookies & Tracking Technologies

We use cookies to remember your preferences and cart contents, track site performance and user behavior, and personalize your experience. If your store runs on Shopify, certain cookies are enabled by default to support core functionality.

You can manage your cookie preferences in your browser settings.

Your Data Rights (UK GDPR / EU GDPR)

You have the right to access your data, correct your personal data, request deletion, withdraw consent to marketing, and file a complaint with a data protection authority. To exercise these rights, contact us at support@lunori-design.com.

Data Storage and Security

We store your data on secure servers and use SSL/HTTPS encryption for all transactions.

Children’s Privacy

Our services are not intended for individuals under the age of 13.

Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page.

Contact Information

Business Name: LUNORI

Email: support@lunori-design.com

Phone: +447474711422

Address: 1st Floor, 415 High St, London, E15 4QZ, United Kingdom

Contact Page: https://lunori-design.com/pages/contact